A service or feature that calls home to the vendor must be disabled.

Overview

Finding ID	Version	Rule ID	IA Controls	Severity
V-28784	NET0405	SV-38003r3_rule		Medium

Description
Call home services or features will routinely send data such as configuration and diagnostic information to the vendor for routine or emergency analysis and troubleshooting. The risk that transmission of sensitive data sent to unauthorized persons could result in data loss or downtime due to an attack.

STIG	Date
Perimeter Router Security Technical Implementation Guide Cisco	2018-02-27

Details

Check Text ( C-37332r2_chk )
Review the device configuration to determine if the call home service or feature is disabled on the device. On a Cisco product, you will not see the call-home service in the running config unless it's enabled. If the call home service is enabled on the device, this is a finding. Note: This feature can be enabled if the communication is only to a server residing in the local area network or enclave.

Check Text ( C-37332r2_chk )

Review the device configuration to determine if the call home service or feature is disabled on the device. On a Cisco product, you will not see the call-home service in the running config unless it's enabled. If the call home service is enabled on the device, this is a finding.

Note: This feature can be enabled if the communication is only to a server residing in the local area network or enclave.

Fix Text (F-32568r2_fix)
Configure the network device to disable the call home service or feature. The command below will disable the call-home service on a Cisco device. Example: hostname(config)# no service call-home Note: This feature can be enabled if the communication is only to a server residing in the local area network or enclave.